General Conditions Proud Today
Index:
Article 1 - Definitions
Article 2 - Identity of Proud Today
Article 3 - Applicability
Article 4 The offerd
Article 5-The agreement
Article 6 Right of withdrawalt
Article 7 Pricesn
Article 8 - Warranty and conformity
Article 9 - Delivery and implementation
Article 10 - Duration transactions: duration, cancellation and extension
Article 11 - Payment
Article 1 - Definitions
- Additional agreement:an agreement whereby the customer acquires products, digital content and / or services in connection with a distance contract and these items, digital content and / or services are provided by Proud Today or by a third party on the basis of an agreement between that third party and Proud Today
- Reflection time:the period within which the customer can make use of his right of withdrawal;
- Customer: The natural person who is not acting for purposes related to his trade, business, craft or professional activity;
- Day: calendar day;
- Digital content:data that are produced and delivered in digital form;
- Duration agreement:an agreement that extends to the regular delivery of goods, services and / or digital content during a certain period;
- Durable data carrier:any tool - including e-mail - that enables the customer or entrepreneur to store information that is addressed to him personally in a way that facilitates future consultation or use during a period that is geared to the purpose for which the information is is intended, and which allows unaltered reproduction of the stored information;
- Right of withdrawal:the option of the customer to cancel the distance contract within the cooling-off period;
- Entrepreneur:the natural or legal person who offers products, access to digital content and / or services to customers from a distance;t;
- Distance contract:an agreement that is concluded between Proud Today and the customer within the framework of an organized system for distance sales of products, digital content and / or services, whereby up to and including the conclusion of the agreement, exclusive or partial use is made of one or more more techniques for remote communication;
-
Technology for remote communication:means that can be used to conclude an agreement, without the customer and entrepreneur having to be together in the same room at the same time.
Article 2 - Identity of Proud Today
Proud Today
Postal address: Haringbuisdijk 10, 1086 VA Amsterdam
Email address: info@proudtoday.com
Chamber of Commerce number: 60413565
Article 3 - Applicability
- These general terms and conditions apply to every offer from Proud Today and to every distance contract concluded between the entrepreneur and the customer.
- Before the distance contract is concluded, the text of these general terms and conditions will be made available to the customer. In addition, the conditions are included on the Proud Today website and are accessible to everyone. On request we will send you a written copy.
- If the distance contract is concluded electronically, by way of derogation from the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the customer electronically in such a way that they can be can be easily stored on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be inspected electronically and that they will be sent free of charge electronically or otherwise at the request of the customer.
- In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and the customer can always rely on the applicable provision that is most favorable to him in case of conflicting conditions .
Article 4 The offerd
- If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
- The offer contains a complete and accurate description of the products, digital content and / or services offered. The description is sufficiently detailed to enable the customer to make a proper assessment of the offer. If Proud Today uses images, these are a true representation of the products, services and / or digital content offered. Obvious mistakes or errors in the offer are not binding for Proud Today.
- Each offer contains such information that it is clear to the customer what rights and obligations are attached to accepting the offer. Proud Today reserves the right to make changes to the offer and the content at any time.
Article 5-The agreement
- Subject to the provisions of paragraph 4, the agreement is concluded at the time of acceptance by the buyer of the offer and compliance with the corresponding conditions.
- If the customer has accepted the offer electronically, Proud Today will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by Proud Today, the customer can dissolve the agreement.
- If the agreement is concluded electronically, Proud Today will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the customer can pay electronically, Proud Today will observe appropriate security measures.
Article 6 Right of withdrawalt
Supplements:
- The customer has the right to cancel the order up to 14 days after receipt without giving any reason, provided that the seal has not been broken. When the seal is broken, the order is final and can no longer be returned. If the customer makes use of his right of withdrawal, the customer has another 14 days after cancellation to return the product.
- The customer will then be credited with the full order amount excluding shipping costs. Only the costs for returning from home to the webshop are for your own account. These costs are approximately 6.95 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and if reasonably possible in the original condition and packaging. To exercise this right, you can contact us via info@proudtoday.com. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.s.
- The customer can dissolve a service agreement and an agreement for the supply of digital content that has not been delivered on a tangible medium for at least 14 days without giving reasons. Proud Today may ask the customer for the reason for the withdrawal, but cannot oblige him to state his reasons.n.
- The said reflection period starts on the day following the conclusion of the agreement.
- In case of cancellation after 14 days, the customer is not entitled to a refund of part of the purchase amount.g.
- In case of cancellation, the customer does pay for the first two weeks of the program, since the program already starts during the reflection period.
If applicable, the supplied scale must also be returned by the customer. upon cancellation of the program.
The scale must be returned undamaged and in original, undamaged packaging.
The customer will then be credited with the full order amount minus two weeks excluding shipping costs.
Article 7 Pricesn
- Prices will not be increased within the term of the offer, unless legal measures make this necessary or if the manufacturer implements interim price increases.
- All prices on the site are subject to 'printing and typing errors'. No liability is accepted for the consequences of printing and typesetting errors.
- All prices on the site are in Euros and include VAT..
Article 8 - Warranty and conformity
- Proud Today guarantees that the products and / or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions existing on the date of the conclusion of the agreement and / or government regulations.
- An arrangement offered by the entrepreneur, manufacturer or importer as a guarantee does not affect the rights and claims that the consumer can assert towards the entrepreneur with regard to a shortcoming in the fulfillment of the obligations of the entrepreneur towards the entrepreneur on the basis of the law and / or the distance contract.
- The customer is obliged to check the delivered goods immediately upon receipt. If it appears that the delivered item is incorrect, inadequate or incomplete, then the customer must immediately report these defects by email to Proud Today before proceeding to return it to Proud Today. Any defects or incorrectly delivered goods must be reported to Proud Today by email immediately after delivery. The goods must be returned in the original packaging including accessories and accompanying documentation and in new condition. Taking into use after detection of defect, damage occurring after detection of defect, encumbrance and / or resale after detection of defect, completely voids this right to complain and return.len.
- If complaints from the customer are found to be well-founded by Proud Today, Proud Today will, at its option, either replace the goods delivered free of charge or make a written arrangement with the customer about the compensation, on the understanding that Proud Today's liability and therefore the amount of the compensation is always limited to a maximum of the invoice amount of the relevant items, or at the option of Proud Today to the maximum amount covered by Proud Today's liability insurance in the relevant case. Any liability of Proud Today for any other form of damage is excluded, including additional compensation in any form whatsoever, compensation for indirect damage or consequential damage or damage due to lost profit..
Article 9 - Delivery and implementation
- Delivery takes place while stocks last.
- Orders placed before 5 pm will be shipped the next working day, if in stock. If an ordered product is not in stock, Proud Today will notify the customer as soon as possible. The customer then has the right to cancel the order.
- Delivery of the programs takes place after payment has been credited to the Proud Today account number.
Article 10 - Duration transactions: duration, cancellation and extension
- The continuing performance agreement that extends to the regular delivery of and access to products or services is entered into for the agreed contract term and cannot be canceled in the interim. The contract duration of a coaching plan is 12 weeks, 24 weeks or 48 weeks.
- After the expiry of your continuing performance agreement, your contract will automatically be terminated, unless you have extended yourself.
Article 11 - Payment
- When ordering the 12-week online program and the 'face-to-face' 12-week program, you pay the full amount in advance.
- Payment of goods must also be made in advance.
- If a program is stopped prematurely for longer than 12 weeks, the client pays the remaining amount in one go and immediately.